---
title: The Essentials of Third Party Maintenance Assessments | PivIT OneCall
description: See how Rush University and Health Systems utilized PivIT's third party maintenance assessment to help them save 65% on their annual support plan.
image: https://onecall.pivitglobal.com/hubfs/Act%203%20Hero%20Images%20(12).png
---
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As Seen in Toggle Magazine
# Optimizing Your Maintanence Strategy with OneCall
How OneCall Helped a Healthcare Institute Build a Hybrid Maintenance Plan
## Optimized Maintenance For Your Network
Whether you are covering a multi-locale network or opening a single location with $20 million in IT assets, OneCall can meet your unique maintenance needs.
#### Spares When You Need Them
Rush Univ. needed the confidence their spares are within 4hr of all locations.
[Spares When You Need Them](https://onecall.pivitglobal.com/sparing-integrity-program?hsLang=en)
#### Save 60-75% Annually
OneCall saved Rush University System 65% on their annual maintenance bill
#### Live TAC Agents 24/7/365
With 240+ depot locations, covering 160+ countries, we've got you covered globally!
[Live TAC Agents 24/7/365 ](https://onecall.pivitglobal.com/coverage?hsLang=en)
## OneCall Is For Everyone
Since every industry sector uses IT hardware, every industry needs support on that hardware.
The power of OneCall is in its hybrid, super flexible plans made for you. If it's better to leave a piece of gear on manufacturer support, we'll tell you that.
#### Tier 1 Devices
Tier 1 devices are a perfect fit for OneCall. They are often End-of-Life or End-of Service from the manufacturer, yet in great working condition within your network, continually meeting your needs.
#### Tier 2 Devices
These devices are potentially a good fit for OneCall. They are also still suitable for manufacturer maintenance support. On a case-by-case basis, we can determine if there is a cost benefit to you having your tier 2 devices on OneCall maintenance support.
#### Tier 3 Devices
These devices are identified not suitable for OneCall or third-party maintenance. We suggest these devices remain on manufacturer maintenance support.
### OneCall Case Studies
Seeing OneCall in action is sometimes the best way for our industry-best maintenance to speak for itself or speak from someone else.
OneCall client, Rush University System for Health, was recently spotlighted in Toggle Magazine. This organization brings those at various stages and areas in the healthcare system into the same network, whether it be hospitals, medical groups, and a university. Toggle met with Jeff Gautney, the VP and CIO for Rush University System to discuss his organization-wide plan to bring all of Rush's teams and people under one over-arching tech stack.
[Click here](https://www.togglemag.com/case-studies/jeff-gautney-rush-university-system-for-health/) to see how OneCall helps the CIO and his team.
A Global Beverage Provider saves $1 million in annual maintenance costs with OneCall. [Click here](https://offers.pivitglobal.com/case-study/global-beverage-distributor-access?hsLang=en) to read the case study and learn how you, too, can save big on your annual maintenance bill.
### Get A Free IT Assessment
Click below to chat with a OneCall specialist about your IT estate.
No sales gimmicks--just a no-strings-attached assessment showing you how to level up your maintenance game.
[](https://cta-redirect.hubspot.com/cta/redirect/5087436/22a364c8-5411-4cd9-9598-ddabf05c5d18)
## Quick Coverage Glance
.png?width=1920&height=1080&name=Global%20Coverage%20(6).png)
#### OneCall provides clients a maintenance solution that fits their network's needs through flexible SLAs, global coverage, and world-class TAC support.
[](https://cta-redirect.hubspot.com/cta/redirect/5087436/f7fabfb2-1e28-426b-a495-c2f8fb8631b7)
#### About PivIT Global
Many IT engineers feel pressure when it comes to buying and maintaining critical gear. PivIT provides the infrastructure and maintenance for your network now, and the streamlined strategy you need to scale and maintain it for the future--giving you the confidence to Do IT Better.
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