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Service Level Agreements

Flexible SLAs to meet the unique needs of your networks.

Lite
FREE
forever
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Premium
$49
per month
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Everything in Lite, plus:
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Premium Pro
$99
per month
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Everything in Premium, plus:
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NBD

Protect all of your networks with next-day replacement.

Available Globally
Hardware replacement spares at your data center the following business day.

Use Cases:
  • Non-Critical Infrastructure
  • Components or Modules
  • Telephony Endpoints & APs
Start NBD Quote

4HR

Fast hardware replacement, available globally.

 ~ Our Most Popular SLA ~
Mission critical spares delivered straight to the data center within hours of failure.

Our Most Popular SLA For:
  • Mission Critical Infrastructure
  • Remote Locations
  • Enterprise Office Networks
Start 4HR Quote

OSS

On-site spares for your critical infrastructure.

Available Globally

Strategically placed on-site spares for when downtime is just not an option.

Commonly used for:
  • Telco's
  • ISPs
  • Special IT Projects
Start OSS Quote

Custom SLA
Do you need a custom SLA? No problem! We can adjust coverage to meet your unique needs, just let us know.
Get a Custom Quote

PivIT Global®

826 De La Vina St., Suite B
Santa Barbara, CA 93101
Call us: 1-888-747-4847
hello@pivitglobal.com

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