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The OneCall Rank Methodology

Discover the secrets behind our approach to crafting the perfect hybrid maintenance strategy for your network!

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Optimized Maintenance Made Easy!

Streamline your maintenance by letting us rank your IT devices.

Watch the video to learn more

 

Rank 3 Devices

  • Keep on OEM contracts and manage on OneHub (for FREE!).
  • This is newer gear dependent on the OEM for critical service elements like restricted software updates or license subscriptions.

Rank 2 Devices

  • How long do you plan to keep it in the network?
  • If you are standardizing on a specific software version, OneCall will likely make sense.
  • Helps you avoid buying unnecessary updates at a premium. 

Rank 1 Devices

  • Biggest and most accessible cost savings
  • No forfeiture of critical component support
  • Software updates have either ceased or are available separately.
  • Generally, legacy gear or gear is no longer supported by OEM directly

OneCall Service Level Agreements

After ranking your devices for OneCall maintenance, we'll assist in strategizing the ideal SLA for them. 
 

NEXT BUSINESS DAY

Our most common SLA will have your spares to your site by the next business day.

4-HOUR

Over 800 sparing depots allow you to have your spare within four hours of a reported incident.

ON-SITE SERVICE

Protect your critical infrastructure with on-site coverage from OneCall.

It is that simple. We do the complex thinking and then provide you with a free and easy-to-understand list of Rank 1, 2, and 3 equipment. 

 

More From OneCall

OneCall Solutions

Learn more about optimized hybrid maintenance solutions from OneCall.

OneHub

Check out the free portal to organize your entire estate. Learn more here.

Organize My Estate List

We'll evaluate your entire estate so you can uncover OpEx waste and invest in CapEx.